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F.a.q.
How do I upload my website through FTP?
How do I upload my website through your control panel?
How do I upload multiple files and directories at once?
How do I move my website from an existing free host?
How do I password protect my directories?
How do I use my guest book?
How do I use my wwwboard?
How do I use my web forms?
What type of files can I upload?
Can I have email?
Can I have cgi-bin or run my own cgi scripts?
Can I have database access?
How come my images does not come up or it is broken?
Can I upgrade my free account to a dotcom address?
How come my site or account suddenly disappear?
How can I remove my account ?
 
How do I upload my website through FTP?
First of all, you should get yourself a FTP client. If you do not have one, you can get one at http://www.smartftp.com/download/. Set the server/host address using your unique sub-domain URL (e.g. username.yoursubdomain.ext, where yoursubdomain.ext is the sub domain that you have chosen, i.e. hub.io, hits.io, or hostingweb.us). To login using your FTP account, use your 2ip.com username and password. [Back to top ^]
 
How do I upload my files through the control panel?
First you need to login to your control panel. Once logged in, click on the File Manager tab. Click on the Upload Files button at the bottom of the page. Click the Browse button and select the desired file you wish to upload and click Ok. If you have a Java Virtual Machine installed in your computer, you can upload multiple files at once. When you are done, click the UPLOAD button to upload your files to the server. [Back to top ^]
 
How do I upload multiple files and directories at once?
You can do this either by using an FTP client or using the multi file upload applet located on your control panel. Please see the previous FAQ for the answers. [Back to top ^]
 
How do I move my website from an existing free host?
First you need to login to your control panel. Once logged in, click on the File Manager tab. Click on the Upload Files button at the bottom of the page. There you will see several options to upload your website to your free hosting account. Choose the Web upload option, enter the URLs that you want to move to your account; it will grab the URL and store it on your free hosting account automatically. [Back to top ^]
 
How do I password protect my directories?
First, login to your account as usual. In the control panel, click on the File Manager tab. Locate your desired directory folder, and click on the green LOCK icon. You will be prompted to add a new user. Do that and click the Create button and the LOCK icon will turn to a red-colored version, indicating that the folder has been protected. [Back to top ^]
 
How do I activate my free website modules?
You can enable your free website modules by going to the control panel, click on the Website Module tab. Beside each module is an icon labeled DISABLED. Click on it and it will change to an ENABLED labeled icon. [Back to top ^]
 
How do I use my free website modules?
Go to your free website modules page by clicking on the Website Module tab. On every module there is an icon labeled as MANAGE. Just click on it for you to start using the modules. [Back to top ^]
 
How do I integrate the free website modules into my website?
Click the URL LINK icon available beside the module list. A pop-up window will open up. Copy and paste the HREF link in the textbox to your HTML code. Save your HTML page and re-upload it to the server to see the changes. [Back to top ^]
 
What type of files can I upload to the server?
Currently, only these file extension types are allowed by our servers; .arj, .art, .asc, .au, .bas, .bmp, .c, .class, .css, .cur, .dat, .doc, .exe, .fon, .gif, .htm, .html, .ico, .inf, .jar, .java, .jpe, .jpeg, .jpg, .js, .kar, .map, .mid, .midi, .pas, .png, .psd, .rtf, .sgm, .sgml, .shtml, .snd, .swf, .tab, .ttf, .txt, .url, .vrml, .wav, .wml, .wmls, .wrl, .xml, .zip; Files of any other type is prohibited. Let us know if you have any comments or suggestions on other custom file extensions that we should include. [Back to top ^]
 
Can I have an email account?
Yes you can have a free email account with your 2ip.com account. Just click on the Mail Manager tab on the navigation bar. Type in your desired email address (e.g. info@yourdomain.com) or you can use the default email address given. Then enter your desired password and re-confirm it. Click on the Create Mail Box button to have your new email created for you. [Back to top ^]
 
Can I have CGI-bin or run my own CGI scripts?
No, you won`t be able to run any kind of CGI-scripts on your free hosting account. We have included some common CGI-scripts for you to use, such as guestbook, forum, password protect directories, and blogs. [Back to top ^]
 
Can I have database access
No, we don`t give any database access along with your free hosting account.  [Back to top ^]
 
How come my images do not come up or it is broken?
It’s probably because you are trying to hotlink those images. Images will ONLY appear if they are called from a URL starting with http://yourname.domain.com, such as http://yourname.domain.com/image.jpg. If you are trying to fetch images from other URLs, it will not display at all. We are not doing image hosting, we are doing website hosting, please keep that in mind. If you are looking to host your images, please sign up for our premium hosting account. [Back to top ^]
 
Can I upgrade my free account to a dotcom address?
Yes, you can have your own dotcom address such as www.yourname.com or any other TLDs. All you have to do is register your domain name with us then you can point that domain to your free hosting account through your domain management center. [Back to top ^]
 
How come my site or account suddenly disappears?
Most likely it is because you have violated our terms and acceptable use policy. Your website/account can not be involved in any kind of spam activities or unsolicited email sending. Once we receive a report from the public about illegal activities going on at your website, we will delete it immediately. So, please be good and don`t misuse our free hosting services. Please keep in mind, NO SPAM, NO PORN, NO HACKS, NO EXCUSES! [Back to top ^]
 
How can I remove my account ?
First you need to login to your control panel. Once logged in, click http://www.2ip.com/remove_account.php then follow the instruction on that page.

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